模拟导游教程 目录

Part One Learn to Be a Tour Guide
Unit One What is a Tour Guide
Unit Two Professionalism
Unit Three Planning a Tour
Unit Four Meeting the Guests
Unit Five Moving People
Unit Six Leadership SKills
Unit Seven Tips on Dealing with Problems(1)
Unit Eight Tips on Dealing with Problems(2)
Part Two Working Procedure
Unit One Greeings
Unit Two En Route
Unit Three Hotel Accommodations
Unit Four Itinerary Discussion
Unit Five Dining in China
Unit Six Shopping
Unit Seven Entertainment
Unit Eight Farewell
Unit Nine Handling Gomplaints
Part Three Tourist Attractions
Unit One China's Mountains
Unit Two China's Rivers
Unit Three Ancient Defensive Projects
Unit Four The Art of Classical Chinese Gardens
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Part Four Key to the Translation Practice

旅游 导游专业用书

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