酒店英语 本书特色

本教材以专项能力课程内容为单元模块，整个教学过程围绕一个个模块展开，以学生为主体，以教师为主导，教师在进行模块教学的过程中起组织、协调、示范和引导的作用；本教材以专业岗位为模块，以实用技能作为核心内容，围绕主题拓展，把专业理论和操作技能有机地、系统地结合在一起，形成内容体系。同时，注重教学内容的实用性，强化学生的技能训练，促进学生动手能力的提高，循序渐进，边学边练，弥补了传统教材讲练分离的不足，能收到事半功倍的效果。

酒店英语 内容简介

本书以模块教学为指导，共设置了六大教学模块，内容涵盖了酒店前厅、客房、餐饮及康乐等主要前台部门的一线服务内容。教材注重学生能力的培养以及“教”与“学”的紧密结合，各模块均设置若干学习任务。各任务包括知识导入、热身练习、模拟对话、课堂活动、拓展阅读以及综合练习六个环节，体现了“教、学、练”一体化的教学理念，突出了高职教育的特色。
本书可作为高职院校旅游专业课程教材，也可作为旅游从业人员的培训教材。

酒店英语 目录

模块一 getting started
模块二 front-office services
task 1 room reservation
task 2 checking in
task 3 bell service
task 4 telephone service
task 5 checking out
模块三 housekeeping services
task 1 room cleaning
task 2 laundry and valet service
task 3 maintenance service
模块四 food and beverage services
task 1 receiving the diners
task 2 taking orders
task 3 services during the meal
task 4 room service
模块五 other services
task 1 at the business center
task 2 at the recreation center
模块六 dealing with complaints
附录一 英汉酒店常用词汇
附录二 英汉酒店餐饮服务专用词汇表
参考文献

酒店英语 节选

《酒店英语》以模块教学为指导，共设置了六大教学模块，内容涵盖了酒店前厅、客房、餐饮及康乐等主要前台部门的一线服务内容。教材注重学生能力的培养以及“教”与“学”的紧密结合，各模块均设置若干学习任务。各任务包括知识导入、热身练习、模拟对话、课堂活动、拓展阅读以及综合练习六个环节，体现了“教、学、练”一体化的教学理念，突出了高职教育的特色。《酒店英语》可作为高职院校旅游专业课程教材，也可作为旅游从业人员的培训教材。

酒店英语 相关资料

插图：Classifying hotels into different types is not an easy task. The hotel in-dustry is so vast that many hotels do not fit into single well defined category.Hotels can be classified in various ways, based on location, facilities andservices offered, and guests served.1. Classification by target market（l） Commercial HotelCommercial hotels provide services essentially for business people. Theyare usually located in downtown or business districts and operate year round.Many city hotels and diversely located motels fall into this group. Larger es-tablishments provide a variety of services for their guests, including a rangeof restaurants and beverage service optionsfrom coffee bars to fine-diningrestaurants.（2） Resort HotelA resort hotel may best be described as one where people go to relax andbe entertained. Resort hotels and motels are typically located in seaside, lakeor mountain areas, and they cater primarily to tourists and vacationers. Re-sort hotels provide all hotel services plus recreational facilities, such as swim-ming pools, tennis courts, game rooms, and health spas, as well as plannedsocial activities and entertainment. As the business of many resort hotelsfluctuates with the season, some resort hotels provide additional conventionand conference facilities to encourage customers to combine business withpleasure.（3）Convention HotelConvention hotels are specifically designed to cater to people attending aconvention, business meeting or other social gatherings. These hotels havelarge convention complex, exhibition halls and banquet rooms. They are of-ten located outside metropolitan areas and provide spacious parking-lots.

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