酒店英语-1 本书特色

本书共10个单元，包括中餐服务、西餐服务、房间服务、宴会服务、销售部门、娱乐中心、购物、投诉处理等内容。每单元由听力、词汇与结构、阅读、翻译、写作五个部分组成。

酒店英语-1 目录

unit 1 reservation
　section a warming—up
　section b listening
　section c speaking
　section d reading
　section e competence development
　section f tips
unit 2 checking in
　section a warming—up
　section b listening
　section c speaking
　section d reading
　section e competence development
　section f tips
unit 3 bell service
　section a warming—up
　section b listening
　section c speaking
　section d reading
　section e competence development
　section f tips
unit 4 operator service
　section a warming—up
　section b listening
　section c speaking
　section d reading
　section e competence development
　section f tips
unit 5 business service
　section a warming—up
　section b listening
　section c speaking
　section d reading
　section e competence development
　section f tips
unit 6 business service
　section a warming—up
　section b listening
　section c speaking
　section d reading
　section e competence development
　section f tips
unit 7 complaints settlement
　section a warming—up
　section b listening
　section c speaking
　section d reading
　section e competence development
　section f tips
unit 8 laundry service
　section a warming—up
　section b listening
　section c speaking
　section d reading
　section e competence development
　section f tips
unit 9 turn—down service
　section a warming—up
　section b listening
　section c speaking
　section d reading
　section e competence development
　section f tips
unit 10 maintenance service
　section a warming—up
　section b listening
　section c speaking
　section d reading
　section e competence development
　section f tips
appendix
references

教材 高职高专教材

在线阅读