Exercises 152
Unit Thirteen Trade Disputes and Settlement 157
Introduction 158
Business Letters 158
Pattern L of Business Letters 164
Relevant Terms 165
Useful Phrases 165
Summary 166
Exercises 166
Unit Fourteen Sales Promotion 173
Introduction 174
Business Letters 174
Pattern M of Business Letters 178
Relevant Terms 179
Useful Phrases 179
Summary 179
Exercises 180
Unit Fifteen Expos 185
Introduction 186
Business Letters 186
Pattern N of Business Letters 190
Relevant Terms 191
Useful Phrases 191
Summary 191
Exercises 191
Unit Sixteen Flexible Trade (I) 199
Introduction 200
Business Letters 200
Pattern O of Business Letters 208
Relevant Terms 208
Useful Phrases 208
Summary 208
Exercises 209
Unit Seventeen Flexible Trade (II) 213
Introduction 214
Business Letters 214
Pattern P of Business Letters 219
Relevant Terms 220
Useful Phrases 220
Summary 220
Exercises 220
Unit Eighteen Miscellaneous 225
Introduction 226
Business Documents 226
Relevant Terms 235
Useful Phrases 235
Summary 235
Exercises 236
Appendix I 241
Appendix II 243
　　
　　
　　
　　

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