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国际邮轮服务英语 本书特色
刘赵平主编的《国际邮轮服务英语》是由“上海国际邮轮旅游人才培训基地”负责组织、邀请来自香港、上海等地高校教师以及邮轮专家具体执笔，主要目的是基于国际邮轮船上酒店部各一线服务岗位职责、岗位技能以及所应达到的英语语言水平要求，全方位培养能够顺利通过国际邮轮公司招聘面试，并符合邮轮公司需求的中国籍员工。本书主要包括邮轮前厅部服务英语、邮轮导游部服务英语、邮轮客房部服务英语、邮轮餐饮部服务英语、邮轮娱乐部服务英语以及邮轮厨房用语等内容。
国际邮轮服务英语 目录
前言
chapter 1 front office department
unit 1 providing information for passengers
unit 2 paying for purchases made on board
unit 3 dealing with passenger complaints
unit 4 embarkation and disembarkation
unit 5 lost and found
unit 6 bill settlement
chapter 2 tour department
chapter 3 housekeeping department
unit 1 housekeeping operations
unit 2 make-up rooms
unit 3 turn-down service
unit 4 collecting laundry
unit 5 returning the clothes
unit 6 locations on board
chapter 4 food and beverage department
unit 1 restaurant service
unit 2 bar service
unit 3 room service
chapter 5 entertainment department
unit 1 show time
unit 2 shopping and photographing
chapter 6 galley department
unit 1 cooking methods
unit 2 galley tools and equipment
unit 3 vegetables
unit 4 fruits
unit 5 meat
unit 6 galley daily conversation
appendix ：邮轮旅游常用词汇表
听力原文和习题答案
后记：我和邮轮旅游
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